Delete your account
Use the Waypoint account page.
- In Contour, open Packs → Manage account, or open the Waypoint account page.
- Sign in with the same email/password or Google account you use for Contour.
- Choose Delete account permanently, read the warning and complete the confirmation.
The shared account is used by both apps. Deleting it removes your profile, can delete trips you own and removes your access to shared trips. Shared trips can retain anonymised history. Check the account page’s warning before confirming.
If you cannot sign in
Request deletion by email.
Email privacy@rimuapps.com from your account’s email address with the subject Contour account deletion. State whether you want the shared Waypoint account deleted or only Contour account/access metadata removed. Do not send your password. We will verify your identity before acting on a request.
Data and retention
What deletion affects.
Shared-account deletion removes the authentication account and profile through Waypoint’s deletion process. Contour’s routine deleted-account cleanup removes its user, map-access and administrator metadata. Limited audit and security records may be retained to investigate abuse, protect the service or meet legal obligations.
Installed maps, downloaded routes and settings remain on your phone until you remove them or clear/uninstall Contour. Signing out or removing the app does not itself delete the shared account.
For more detail, read the Contour privacy policy. Rimu Apps provides Contour from New Zealand; contact support@rimuapps.com for app support.